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1. How long will it take to get my order?
2. What if not all my flies are is stock?

1. How long will it take to get my order?

Orders are packed the same or next business day.  Standard shipping takes about 3-4 days for US customers, 8-10 for international orders barring any customs delays.  Expedited shipping is available.

2. What if not all my flies are in stock?

At these prices we sell millions of flies.  We sometimes run out of patterns and/or sizes or color variations.  We will ship all the items of your order in stock within 48 hours.  If your items will be back in stock within 30 days, we may back-order the part of your order that is out of stock.  If you prefer a refund for the shorted items just let us know and we will process it immediately.


You may fill out the shopping cart when your order is completed, select pay by check and mail it to us at:

Big Y Fly Co.
PO Box 1973
Hood River, OR 97031

We will have your order waiting for you to send once payment is received.


The short answer is Big Y Fly Co Inc sells so many, and our entire company strives to be a model of efficiency. From the way we purchase hooks directly from Mustad and Daiichi to the way our advertising is mostly done through word of mouth from our customers. Every aspect of our company is focused on keeping costs down without sacrificing quality. We tie our own flies, and sell many millions of dozens to wholesalers, who mark them up before selling them to retailers who mark them up again. By purchasing through Big Y Fly Co Inc. you are bypassing this chain of distribution by passing the additional mark ups. We also do not have the expense of a brick and mortar store, which eliminates the biggest overhead of retail. 


Call us at 866-660-5758.  If we are unavailable please leave a message.  Live Chat is also available by clicking the link at the top of the page.  Email is checked hourly, during business hours. 


Yes.  Or you can fill out the order and click phone in payment option, and then call us with your payment info.


Yes if you click the link on the 'Wholesale Flies' link at the bottom, we have wholesale information. We encourage guides, retailers, and people who just go through a lot of flies to visit that page. You may call us at (866) 660-5758 with any further questions. Or email them to us. 


If for any reason you are dissatisfied with your purchase, just return it for a 100% refund. We realize purchasing over the internet involves trust, and we thank you for trusting us enough to place an order, and will do anything in our power to retain the trust you place in us. 


Yes you can. Please fax to (541) 308-0738.  Printing out the completed shopping cart is an easy way to do this. 


At this time we do not have a catalog. We do have an order guide available, complete with a product list and order blank. To receive one, please e-mail us your address with 'order guide request' in the subject.


We accept Visa, MasterCard, American Express, and Discover, as well as PayPal payments online. We also accept the same credit cards over the phone or via fax, email, snail mail. We also accept checks and money orders through the mail.


Place the person to receive the items in the shipping address, and your name in the billing address. We won't send the recipient the invoice. 


For US orders standard USPS First Class Mail shipping is free for orders over $40, $4.49 for orders under $40. Priority shipping is $7.75, and Express is $28.00. FedEx 2 Day and Overnight Services are available also.
 Canada First Class shipping is $10.00 for orders under $60 and free for flies on orders over $60, additional shipping costs incur for heavier items, and Priority is $20.00, there is also additional charges for heavy items.  Please note all shipments to Canada are insured and guaranteed delivery.
International First Class shipping is $9.00 up to $80 and 9.25% of the total order above $80, there is also additional charges for heavy items. and International Priority is $25.00 up to $80 and 31.25% of the total order above $80, there is also additional charges for heavy items.. All international orders go through customs of your country; as this process varies greatly from shipment to shipment, we cannot answer questions about your particular country or the length of time it takes. But please allow up to 14 days, your best source of information will be your local postal and customs offices.   Please note all international shipments are insured. 
 
**Please note to avoid delays,  make sure the shipping address has Postal Service.**


Absolutely no minimum quantities required. Order as many or as few of each fly that you like.


Your flies will be packed according to type into labeled containers. Hackled dry flies are in crush proof containers, and the rest are in reusable zip locks. No more than 24 flies per container and usually quite less, depending on the order. We make it as easy as possible to unpack your orders and re-stock your fly boxes. The order is shipped in either a bubble mailer or box. Fly rods are shipped in crush proof tubes. 




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