1. How long will it take to get my order?
2. What if not all my flies are is stock?
FedEx 2-Day and Priority Mail orders are packed the same or next business day. Standard shipping orders are packed within 2 business days, if shipping times are longer it will be posted on website. Standard shipping takes about 2-6 days for US customers. ***FedEx 2-Day is not guaranteed to arrive in 2 days. While they have a 98%+ on-time rate, we cannot guarantee the delivery, nor can we issue shipping refunds for late packages.
2. What if not all my flies are in stock?
At these prices we sell millions of flies. We sometimes run out of patterns and/or sizes or color variations. We will ship all the items of your order in stock within 48 hours. We do not back-order or substitute.
You may fill out the shopping cart when your order is completed, select pay by check and mail check with order number to us at:
Big Y Fly Co.
620 Columbia St
Hood River, OR 97031
The short answer is Big Y Fly Co Inc sells so many, and our entire company strives to be a model of efficiency. From the way we purchase hooks directly from Firehole and Daiichi to the way our advertising is mostly done through word of mouth from our customers. Every aspect of our company is focused on keeping costs down without sacrificing quality. We tie our own flies, and sell countless dozens to wholesalers, who mark them up before selling them to retailers who mark them up again. By purchasing through Big Y Fly Co Inc. you are bypassing this chain of distribution by passing the additional mark ups. .
Call us at 866-660-5758. If we are unavailable, please leave a message. Email is checked hourly, during business hours.
We prefer you place the order online to help streamline the process, if you run into problems, please call us at 1-866-660-5758.
We sell to numerous fly shops, resorts, guides, and sporting goods stores. For fastest service please place your order online, remember orders by dozens per pattern saves 12%, and registering gives you another 5% back in rewards.
If for any reason you are dissatisfied with your purchase, just return it within 30 days for a 100% refund. We realize purchasing over the internet involves trust, and we thank you for trusting us enough to place an order, and will do anything in our power to retain the trust you place in us.
Big Y Fly Co-Kenya--For more info please click hereFulling Mill-Kenya Orvis-Kenya Solitude-China Umpqua-Thailand, Sri Lanka, India Rainy's-Thailand Rio-Phillipines, Sri Lanka
At this time we do not have a catalog, so we can keep our prices lower.
We accept Visa, MasterCard, American Express, and Discover, as well as PayPal payments online. .
Place the person to receive the items in the shipping address, and your name in the billing address. We won't send the recipient the invoice.
For US orders:
Standard Standard shipping is free for orders over $45. For orders under $45 it is $4.95.
Priority shipping and FedEx 2 Day is Free on all fly orders fly orders over $150. FedEx 2 Day Shipping under $150 is $10.95. USPS Priority Shipping under $150 is $9.99.
Orders with heavier items over $150 will qualify for Free Expedited Shipping. These orders ship same day as long as they are placed before Noon PST and will take between 2-5 days to arrive.
Please note combos may require longer shipping times. We will call or email you if that is the case.
For International orders:
We ship to very few countries outside the US. International First Class shipping is $22.50 up to $80 and 28% of the total order above $80, there is also additional charges for heavy items. All international orders go through customs of your country; as this process varies greatly from shipment to shipment, we cannot answer questions about your particular country or the length of time it take, nor can we answer questions about import/custom fees that may incur when you import product from the US. Please allow up to 28 days for your package to arrive, your best source of information will be your local postal and customs offices. Please note once your package leaves the US we have no control or answers as to where it is, the buyer assumes all risks on international shipments.
Absolutely no minimum quantities required. Order as many or as few of each fly that you like.
Your flies will be packed according to type into labeled containers. Hackled dry flies are in crushproof containers, and the rest are in reusable zip locks. No more than 24 flies per container, and usually quite less, depending on the order. We make it as easy as possible to unpack your orders and re-stock your fly boxes. The order is shipped in either a bubble mailer or box.
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